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For us privacy for our valued customer
is very important. We strongly believe that the personal information of our
customers should not be shared with the third party without the prior consent
or request from the customer. Privacy is the right of an individual and at
ONLINEANAND.COM the information of the customer such as contact no., email,
addresses etc is used only for the internal purpose and not for sale. Your
contact information is stored in our database and is only used to contact you
during the course of your stay with us for sharing the status of your room
bookings with us and then after for announcement of our latest deals and news
etc. We at ONLINEANAND.COM condemn the unauthorized reach and misuse and/or
disclosure of the personal information of the customer and we have strict
guidelines and high security features to prevent the same. Any changes in our
The visitor on our website please take a
note that your name, email address and other personal information submitted on
our website may be stored with us and may also appear on the website. Like
other platforms our server log files also receives general information such as
IP address of the visitor, cookie etc. For the financial transactions by credit
card ONLINEANAND.COM uses a 3rd party secure payment gateway provided by “PayU”
and the credit card details are ‘not stored’ with ONLINEANAND.COM, instead the
information is securely stored and encrypted with Visa/MasterCard. Smart
We use 'Cookies' to keep track of your
current shopping session to personalize your experience and so that you may
retrieve your shopping cart at any time. 'Cookies' are tiny text files which
our Website places on your computer's hard drive to store information about
your shopping session and to identify your computer.
Return, Refund and Cancellation Policy
After placing the order customer can
cancel the order within 1 hour if he/she wish to. And in case of customer
request for Refund, it will be processed through same mode within 10 working
days. Products can be returned within 24 hours from the day of delivery.
Perishable products cannot be returned.